dahak7 Privacy Policy

dahak7 is a safe and reliable online casino and betting platform operating for players in Bangladesh. By registering on our platform or using our services, you are giving your consent to accept the terms of this privacy policy.

We treat your personal information with the utmost seriousness. dahak7 commits that your information will not be sold or transferred to any unauthorized third party. We keep all your data secure using SSL encryption technology.

This policy applies when you: (a) browse the dahak7 website; (b) create an account and log in; (c) use our games or betting services; (d) complete financial transactions; or (e) contact our customer support.

We collect various types of information to provide proper services on the dahak7 platform. A detailed description of that information is given below.

2.1 Personally Identifiable Information

During registration and account verification, we collect the following information:

• Full name (in both Bengali and English)
• Date of birth — for age verification (for those aged 21 and above only)
• Email address
• Mobile number
• Bangladesh National ID card or passport number (for KYC verification)
• Bank account or mobile banking details (bKash, Nagad, Rocket, Upay)

2.2 Transaction Information

To manage financial activities, we store:

• Deposit and withdrawal amounts and dates
• Payment method and transaction ID
• Bonus usage history
• Win and loss records

2.3 Technical Information

Information collected automatically for site security and improvement:

• IP address and device identity
• Browser type and version
• Session duration and page visit history
• Cookie and local storage data

dahak7 uses your information only for legitimate and necessary purposes. We use your information to:

• Register your account and verify your identity
• Process and verify financial transactions
• Provide bonuses and promotions
• Deliver customer support and resolve issues
• Ensure account security and prevent fraud
• Enforce responsible gambling policies
• Meet legal obligations
• Improve platform performance
• Where applicable, inform you about relevant offers with your consent

Your information will not be used for any purpose beyond those stated above. In each case, we collect only the minimum information necessary.

dahak7 gives the highest priority to the security of your information. We keep your personal information secure using industry-standard technology and practices.

4.1 Encryption Technology

All data exchanged between your browser and our servers is protected through SSL/TLS encryption. This ensures that no third party can intercept or read your information.

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations and financial audit requirements. After the designated period has passed, the information is securely deleted.

4.3 Access Control

Only authorized staff can view your personal information, and only to the extent necessary for carrying out their responsibilities. All access is logged and regularly audited.

dahak7 does not sell your personal information to any unauthorized third party. However, in specific circumstances, limited information may be shared with the following parties:

5.1 Payment Processors

To securely complete your financial transactions, necessary financial information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay. These organizations follow their own privacy policies.

5.2 Technology Partners

Our technology partners (such as game providers) may receive necessary session information for gaming content and platform operations, but they will not receive your full personal identity.

5.3 Legal Obligations

It may be necessary to provide information to authorities upon a court order, government directive, or the requirements of applicable law. In such cases, no information beyond what is legally required will be provided.

5.4 Fraud Prevention

In cases of serious fraud or criminal activity, necessary information may be shared with the relevant authorities. This is done in the interest of protecting all players.

The dahak7 website uses cookies and similar technologies to improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for the core functions of the platform. They maintain your login session, verify security, and keep the site's core features running. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies remember your preferences and settings, such as language selection and display preferences. They make your experience more personalized.

6.3 Analytics Cookies

These cookies help us understand how users interact with the site. The information collected is aggregated and anonymous — no individual can be identified.

You can control or delete cookies from your browser settings. However, disabling essential cookies may disrupt some site functions.

You have the following rights over your personal information and dahak7 respects these rights:

• Right to Access: You can request a copy of the information collected about you at any time.
• Right to Rectification: If there is any error in your information, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted.
• Right to Restrict Processing: In certain cases, you can request that the processing of your information be limited.
• Right to Object: You can object to the use of your information for marketing purposes.
• Right to Data Portability: You have the right to receive your information in a common format.

To exercise any of the above rights, contact us via our 24/7 live chat or at [email protected]. We will respond to your request within a reasonable time.

dahak7 is an adults-only platform. This service is available only to those aged 21 and above.

We do not knowingly collect information from anyone under the age of 21. Age verification during registration is mandatory. If we learn that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If a parent or legal guardian believes their child has registered on dahak7, please contact [email protected] immediately.

dahak7 primarily serves users in Bangladesh. For some technical services, your information may be processed on servers in other countries. In such cases, we ensure that:

• Data transfers are completed in a secure and encrypted manner.
• The receiving party complies with appropriate data protection standards.
• The purpose of the transfer is solely related to providing the service.
• The protection standards described in this privacy policy apply in all cases.

dahak7 reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will:

• Update the "Last Updated" date on this page.
• Send a notification to your registered email address.
• Inform you of the changes when you log in to the platform.

Continued use of the platform after any changes will indicate that you have accepted the new policy. Therefore, it is recommended that you check this page regularly.

dahak7 is committed to responsible gambling. To this end, we may monitor your playing patterns and behavior so that:

• Problematic gambling tendencies can be identified.
• Self-exclusion tools can be recommended when needed.
• Assistance can be provided in setting deposit and loss limits.
• Reliable support can be provided.

Information used for this purpose is used solely for your protection and is not disclosed to third parties. To learn more about responsible gambling, visit our Responsible Gambling page.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our privacy team will consider your request with the utmost importance.

• Live Chat: Support available in Bengali 24/7.
• Email: [email protected]

We will respond as quickly as possible after receiving your request. For complex matters, it may take some time to reach a complete resolution, but every request will receive proper attention.

You can visit our FAQ page to find answers to common questions, or read our Terms and Conditions to learn more about other policies on our platform.