dahak7 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between dahak7 ("we", "our", "platform") and each member who uses this platform ("you", "user"). By accessing the dahak7 website, creating an account, or using any of our services, you are considered to have fully agreed to these Terms.

If you disagree with any part of these Terms, please refrain from using the dahak7 platform. These Terms are written in English and apply to players in Bangladesh.

In addition to these Terms, the following documents are also considered part of our agreement:

• Privacy Policy
• Responsible Gaming Policy
• Special terms and conditions published for any specific game or promotion

2.1 Registration Process

To create an account on dahak7, you must provide accurate and truthful information. If any false or misleading information is found in the details provided during registration, dahak7 reserves the right to close the account.

2.2 Single Account Policy

Each individual may operate only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and the associated balances may be forfeited.

2.3 Identity Verification (KYC)

For security purposes, dahak7 may request identity verification at any time. This process may require submission of any one of the following official documents:

• National Identity Card (NID)
• Passport
• Driving Licence
• Birth Certificate (where applicable)

If verification is not completed within the specified time, the withdrawal process may be put on hold.

To create an account and use services on dahak7, you must be at least 21 years of age or older. If an underage account is detected, it will be closed immediately and all deposited funds will be returned.

You also cannot use dahak7 if any of the following conditions are not met:

• Online gambling is not legally prohibited in the area where you reside
• You are operating the account personally, not on behalf of any company
• You have not imposed a gambling-related self-exclusion on yourself for financial or any other reason

4.1 Deposits

Accepted payment methods for deposits on dahak7 are: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳300. Deposits are generally credited to the account instantly.

When making a deposit, please ensure you are using a payment account registered in your own name. Using third-party payment accounts is strictly prohibited.

4.2 Withdrawals

The minimum withdrawal amount is ৳1,000. Successful withdrawal requests are generally processed within 5 to 30 minutes. Withdrawals may be delayed if identity verification has not been completed or if any related investigation is ongoing on the account.

4.3 Payment Verification

For withdrawals, dahak7 may request additional verification documents if deemed necessary. We reserve the full right to suspend transactions if fraud or money laundering is suspected.

5.1 Welcome Bonus

dahak7 offers new members a 100% bonus up to ৳5,000 on their first deposit. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000.

5.2 Wagering Requirements

Bonus funds must be wagered 10 times (10x) before withdrawal. That means if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before you can withdraw.

5.3 General Bonus Terms

• Each bonus offer applies only once per individual, household, device, or IP address.
• Bonus funds cannot be transferred to another account.
• dahak7 reserves the right to modify or cancel any bonus offer.
• If misuse of bonus rules is detected, the bonus and any associated winnings may be forfeited.
• Each promotion may have its own separate terms; in such cases, those specific terms will apply.

The following activities are strictly prohibited on dahak7. Violating these prohibitions may result in account closure and forfeiture of all winnings:

• Creating or operating multiple accounts
• Using third-party payment accounts
• Registering with false identity or information
• Abusing the bonus system or engaging in bonus arbitrage
• Using software or bots to gain a gaming advantage
• Influencing outcomes through secret communication with other players (collusion)
• Conducting money laundering or any other illegal financial activity
• Knowingly exploiting any technical flaw in the platform
• Attempting unauthorised access to the platform's security systems

dahak7 places the highest priority on responsible gambling. We believe that gambling is a form of entertainment and should never be used as a solution to financial problems.

7.1 Self-Control Tools

We provide the following tools for our players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits
• Session Limits: Set a time limit for continuous play
• Self-Exclusion: Temporarily close your account for a specified period
• Reality Check: Notifications to remind you of your gaming activity at regular intervals

For more details about these features, please visit our Responsible Gaming Policy page.

8.1 dahak7's Rights

dahak7 reserves the right to temporarily suspend or permanently close an account without prior notice in any of the following circumstances:

• Violation of these Terms
• Failure to complete identity verification
• Fraudulent or suspicious activity
• Possibility of money laundering
• At the user's own request

8.2 User Rights

You may request closure of your own account at any time by contacting our customer service. You will be given the opportunity to withdraw your remaining balance before the account is closed, however no bonus funds will be returned.

dahak7 uses SSL encryption and the latest security measures to ensure the safety of your personal information. We do not sell or transfer your information to third parties.

To learn more about how your information is collected, used, and stored, please read our Privacy Policy.

We may send important account-related notifications using the email address and phone number provided during registration. You can turn off promotional communications from your settings, however service-related notifications cannot be turned off.

dahak7 makes every effort to ensure maximum platform availability. However, we will not be liable for any loss caused by the following:

• Internet connection interruption or failure
• Temporary downtime due to server maintenance or upgrades
• Technical issues with third-party software or game providers
• Unexpected system failure

We are not obligated to pay winnings that were incorrectly displayed due to a technical error. In such cases, the bet will be voided and the original stake will be returned.

If you have any dispute or complaint, please contact our customer service team first. We provide support in English via 24/7 live chat.

11.1 Complaints Process

• Step 1: Report the issue directly via live chat.
• Step 2: Send an email with evidence of the issue.
• Step 3: Our team will review and respond within 48 hours.

Our decision will be considered final, however it is our policy to follow a fair and transparent process.

dahak7 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will send a notification to your registered email.

Continued use of the platform after any changes will be considered acceptance of the revised terms. We therefore recommend reviewing this page regularly.

If any part of these Terms is found to be unenforceable or invalid, the remaining parts will continue to be fully effective.

If you have any questions about these terms and conditions, please contact us via 24/7 live chat or email: [email protected]